Personal

Computer Consultant

Tech Support

Secure • Protect • Optimize

COMPUTER

DIAGNOSTIC & REPAIR

STEVE DELANEY

Personal Computer Consultant serving Addison, IL. Phone: 708-617-8383.
Steve provides experienced Tech consultation Direct to you.

Steve Delaney is a Personal Computer Consultant and is the owner of Steve’s Tech Direct. Steve began working with computers a very long time ago. As the personal computer (PC) began entering family homes, Steve began making his own computers. He then expanded to creating computers for family members. While his four-year-old niece started surfing her PC with ease, Steve found the older generation, such as his parents, needed a lot more guidance with their PC’s.

Steve expanded from helping his family to providing a service that has specialized in helping the older generation successfully use their PC’s to stay connected with friends and family. As he starts with answering questions about the “mouse” Steve quickly moves to helping his clients share pictures, join a social media site such as Facebook, and Skype with their grandchildren.

Steve’s recently helped his once four-year-old niece, pick out and then upgrade her college lap top. While she was reluctant to give up her PC she was realistic about the portability of the lap top and was reassured when Steve transferred all of her “valuables” from one machine to the other.

With over 20 years’ experience in various computer related disciplines and along with obtaining various IT certifications, Steve Delaney brings a multi-dimensional (and generational) approach to solving your computer needs.

Services

Residential Computer Consultation

(towers and laptops)
Virus and Spyware Removal
Malware Protection
Laptop/PC Repairs
Hardware and Software Installation
Internet & E-Mail Setup

System

Diagnostics

Diagnostics
Performance Tune Ups
Repair
Upgrades
Data Back Up and Recovery

Maintenance Plan

Have peace of mind knowing your computers are updated and secure.

Learn More About The Maintenance Plan.

Customer Service

Prompt
Efficient
Remote Assistance
Free Pickup and Delivery
Maintenance Plan

MAINTENANCE PLAN

  • Anti-Virus Protection
    Includes powerful enterprise level Virus & Spyware Protection against the latest threats.
  • Anti-Virus Guarantee
    If a virus gets past the protection, we’ll do a virus removal at no extra cost.
  • Web Protection
    Block malicious websites and inappropriate categories in all browsers.
  • Weekly System Updates
    Keep all your software up to date.

  • Maintenance
    Automated tune-up tasks that keep your system up and running smoothly.
  • 24/7 Monitoring
    We receive and diagnose alerts about hardware failures, errors, and system warnings.
  • Weekly Reports
    Receive notifications about monitoring alerts, hardware failures, and system status on a weekly basis.
  • 4hr Response / 24hr Response / Expedited Service
    Get 4hr response for emergencies, 24hr response for non-urgent requests and expedited in-shop service ($60 value) at no extra cost.

  • Free 15 Minute Quick Fix
    Many issues can be resolved within 15 minutes by phone or remote support.
  • Reduced $90/hr Rate
    Pay reduced hourly rate (normally $120/hr) for project work and repairs.
  • Backup Verification
    Make sure your critical files are backed up.
  • Digital Documentation
    We keep track of your hardware and software details.
  • Ask About Our: PC Plan, Mac Plan, Pro Plan!

Call Now:

Great tech support is only a phone call away!
Resolve all your computer support needs in one place with Steve’s Tech Direct.
Steve provides personal computer consultation for all computer technical issues, troubleshooting all software, and complete maintenance of your computer.
Steve prides himself on his professionalism and efficiency so you can expect quick and exceptional service.

Call Steve at:
(708) 61STEVE
That is (708) 617-8383

About Steve Delaney

With over 20 years experience in various computer related disciplines, Steve Delaney brings a multi-dimensional approach to solving your computer needs.  

Contact Me